Accessing appointments
Click Appointments in the side menu, or press Ctrl + Shift + A.
What you'll see
The Appointments page consists of:
Header bar
☰ button (left of the title): Opens the sidebar
Page title: "Appointments"
New Appointment button: Opens the New appointment dialog (see Booking a new appointment). Clicking an empty time on the calendar opens it with that time chosen.
Day / Week / Month: Switch the calendar view
Calendar and list icons: Show or hide the calendar panel and the list panel (both shown by default)
⋮ menu: Refresh, Print Schedule, Export to CSV, Select Multiple (Day view) and Bulk Cancel (if you have the permission)
Search by patient: Narrow the page to one patient
Arrows and Today: Move between periods and back to today
Sidebar
The sidebar is hidden by default; open it with the ☰ button (the page remembers whether you left it open). It holds:
Mini calendar: Jump to a specific date
Statistics: "N Active Appointments" (every appointment in the period that is not cancelled, completed ones included) and "N Completed"
Filter options and Service types: See Using Appointment Filters
Main calendar area
Time grid: One row per hour. In Day view there is one column per service type.
Appointments: Displayed as coloured cards
Current time: Shown by a line in Day and Week view
List panel
Beside the calendar, the list panel shows the appointments in the period with their time, patient, service and status.
Appointment display
Each appointment card on the calendar shows:
Time
Patient name (with "+N" for other people in the booking)
Service (with "+N" for other services)
Confirmation code
The card's colour shows its status; the list panel shows the status as a dot and a label. Appointments outside the pharmacy's hours (after hours, a holiday closure or blocked time) carry an After Hours chip.
Statuses
Scheduled: Booked, patient not yet arrived
Confirmed: Booked and confirmed
Checked In: Patient has arrived and been checked in
In Progress: The appointment has been started
Completed: Service provided
No Show: Patient did not attend
Cancelled: Appointment cancelled
The status labels, not the colours, are the authoritative indicator of an appointment's state.
Quick actions
From the calendar, you can:
Click an appointment to view details
Create a new appointment with the button or by clicking an empty time
Navigate dates with the arrows, Today or the sidebar's mini calendar
Filter with the sidebar options
The side menu's calendar
The Calendar item in the side menu (Ctrl + Shift + C) opens a different screen: the pharmacy calendar.
It shows appointments together with staff schedules, blocked times, time off and operating hours. It has Today, arrows, and a date menu to choose Day, Week or Month. Its options let you choose which layers to show and filter by appointment status and staff member. When staff schedule matching is turned on, Coverage gaps only shows only the gaps in staff cover. Click an appointment to see its details, or right-click for more actions.
Need help?
Open the Help Center from the ? icon in the header, or press Shift + ? for keyboard shortcuts.