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Mastering Phox: A Comprehensive Guide to Enhancing Your Pharmacy Operations
Mastering Phox: A Comprehensive Guide to Enhancing Your Pharmacy Operations

This article offers a detailed, step-by-step guide on how to navigate through various Phox modules, including Docs, Wiki, and Dash.

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Written by Kristen
Updated over 7 months ago

Welcome to the ultimate guide to mastering Phox, the integrated platform designed to streamline pharmacy operations and elevate patient care. By following these detailed steps, you'll unlock the full potential of Phox to boost clinical efficiency, improve patient services, and enhance profitability.

Step 1: Accessing the Platform

  1. Open your web browser: Use any standard web browser on your computer or mobile device.

  2. Navigate to the platform: Enter the URL phox.app in the address bar.

  3. Login: Enter your username and password to log in. If you do not have an account, follow the prompts to register.

Step 2: Using Phox Docs for Documentation

  1. Select Phox Docs: After logging in, click on the Phox Docs module from the main dashboard.

  1. Familiarize with features:

    • MedsCheck: Navigate to this feature to conduct medication reviews.

    • Prescription Adaptation: Use this to modify prescriptions based on specific patient needs.

    • Pharmaceutical Services: Access various services including frequent dispensing assessments.

    • Phox 2Ship: Explore this feature for managing shipping needs with low rates and integrated package pickups.

  2. Document Management: Start entering or uploading patient records, and manage narcotics reconciliation directly through the platform.

Step 3: Leveraging Phox Wiki for Information Management

  1. Access Phox Wiki: Select the Phox Wiki module from the main menu.

  1. Browse or Search Content: Use the search bar to quickly find specific policies, procedures, or training materials.

  2. Adding Custom Policies: Submit your own documents to be added to your private folder, ensuring all essential information is centralized and accessible.

Step 4: Utilizing Phox Dash for Data Analysis

  1. Open Phox Dash: Click on the Phox Dash module from the dashboard.

  1. Explore Dashboards: View and interact with various dashboards displaying dispensing trends, sales data, and potential revenue generation opportunities.

  2. Actionable Insights: Use the tools available to manage commercial terms, track performance, and flag at-risk prescriptions to prevent reimbursement issues.

Step 5: Maintaining Regular Updates

  1. Stay Informed: Regularly check for updates within each module to ensure you have access to the latest features and compliance regulations.

  2. Continued Learning: Engage with new training modules and updates in Phox Wiki to keep your knowledge and skills up to date.

Step 6: Support and Feedback

  1. Utilize Support: Access the help section for troubleshooting or user support if you encounter any difficulties.

  1. Provide Feedback: Submit feedback through the platform to help improve the system and address user needs.

By diligently following these steps, you will effectively utilize all that Phox has to offer, ensuring a seamless integration of services and an enhancement of your pharmacy's operational capabilities.

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