Navigating the Phox system to communicate efficiently with healthcare professionals and pharmacies can enhance patient care significantly. Whether you're new to Phox or need a refresher, this guide outlines the seamless process for generating a pharmacy communication document. Let's dive into each step to ensure you're fully equipped to handle this important task.
1. Start by Searching for the Patient
Navigate to the Phox Homepage: Begin by visiting the Phox homepage. This is your starting point for accessing all patient-related features.
Use the Search Feature: The search feature is typically located at the top of the page. Look for it upon arrival.
Enter Patient Details: In the search bar, input the patient's first and last name to find their records accurately.
Execute the Search: After entering the patient's details, click on the search button to start your search.
2. Access the Patient's Profile
Find the Correct Patient: Scan through the search results to find the right patient.
Open the Patient's Profile: Click on the patient's name to open their full profile, where you can access more detailed information.
3. Navigate to the Form Hub
Look for the "Hubs" Section: Inside the patient's profile, find the "Hubs" section.
Access the Form Hub: Locate and click on the "Form Hub" to proceed to the next step.
4. Choose the Letter Template
Locate the Letter Template: Within the Form Hub, find the letter template you need for your communication.
5. Designate the Recipient
Select a Doctor: If the letter is for a doctor, click on the empty box next to their name from the provided list.
Enter Recipient Details: If the letter is for someone else, fill in the recipient's name, phone number, and fax number in the designated fields.
6. Add Pertinent Information
Fill in the Details: There will be a specific section for you to include all necessary information about the patient or the purpose of the letter.
7. Sign the Letter
Choose Your Signature Method: Decide whether to use an electronic signature or a signature pad, depending on what's available or preferred.
Apply Your Signature: Follow the on-screen prompts to add your signature to the letter.
8. Receive the Pharmacy Communication Document
Document Generation: The system automatically creates a document containing all pertinent details about the patient, the recipient, the pharmacist, and the pharmacy, along with the notes you've entered.
By following these steps, you can effectively communicate with healthcare professionals and pharmacies through Phox, ensuring that your patients receive the care and attention they need.