How staff get access
Nobody is added to PHOXBook by hand. Your staff sign in with their existing PharmaGuide email and password, and their access and role at each store come from PharmaGuide. A person's PHOXBook account is created the first time they sign in at https://rx.phoxbook.ca.
To add someone, change their role or remove them, contact your PharmaGuide contact.
Check the list
Select View associates on the step, or go to Pharmacy settings and select Team and settings access under Team (the section is headed "Associates & Settings Access"). Only the pharmacy manager sees this section.
The list shows everyone at the store who has signed in, with their role and when they last signed in. People who have never signed in are not listed yet.
Check that everyone who books and runs appointments is there with the right role. People who are new to the list carry a New badge; select Mark as reviewed (or Mark all reviewed) once you have checked them.
Use the switch on a row to give that person access to pharmacy settings. Pharmacy managers always have it.
Mark the step done
PHOXBook cannot tell whether your list is complete, so this step is done only when you say so. Select Mark done on the step once the list is right. The step shows who marked it and when. Select Mark not done to undo it.