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Tips and best practices for My Work Hours

PHOXBook pharmacy portal (rx.phoxbook.ca): Get the most out of the My Work Hours page.

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Written by William

Quick tips

  • Set your default schedule first -- This saves you from adding individual shifts for every day

  • Use the Copy shortcut -- Quickly apply one day's hours to all days, weekdays, or weekends

  • Check the month view regularly -- Get a bird's-eye view of your upcoming schedule, time off, and appointments

  • Use presets for time off -- The Vacation, Sick Day, Personal, and Training presets fill in common details automatically

Common workflows

Starting a new position

  1. Go to Manage Work Hours > Default Schedule

  2. Set your regular weekly hours

  3. Click Save

  4. Switch to My Schedule to verify everything looks right

Covering for a colleague

  1. Go to Manage Work Hours > Custom Shifts

  2. Add a shift for the specific date with the coverage hours

  3. Your default schedule is automatically overridden for that day only

Taking vacation

  1. Click Add Time Off in the header

  2. Click the Vacation preset

  3. Adjust the start and end dates

  4. Review any warnings (appointment conflicts, etc.)

  5. Click Add Time Off

Checking next week's schedule

  1. Switch to My Schedule > Week

  2. Click the right arrow to navigate to next week

  3. Click any day to see full details

Frequently asked questions

Can I work outside store hours?

Partly. The time pickers for your default schedule and custom shifts stay within the store's hours. Store hours warnings themselves are informational, so you can still save time off outside store hours.

What happens if I add time off on a day with appointments?

The form warns you with the dates that have appointments. When you save, the Appointments Without Coverage dialog lists any appointments left without cover, so you can keep them or cancel them and notify the patients. The time off is saved either way.

Do my preferences persist?

Yes. Your selected mode (My Schedule or Manage Work Hours), view (Week or Month), and entry mode (Default Schedule, Custom Shifts or Multi-Week Grid) are all saved locally and persist between visits.

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