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Your notification preferences

PHOXBook pharmacy portal (rx.phoxbook.ca): Choose which appointment alerts you get, and how, on the Notifications tab of My profile.

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Written by William

Where to find them

Notification preferences are yours, not the store's. Changing them changes the alerts you get on your account and this device; it does not change anything for your colleagues.

Open them any of these ways:

  • Click your avatar in the top-right corner, choose My Profile, then the Notifications tab

  • Click the bell in the header, then Settings at the bottom of the list

  • In Pharmacy settings, use the Open my notifications link at the bottom of the section list

The Notifications tab has its own address, /my-profile?tab=notifications, so you can bookmark it.

What you can change

  • Enable notifications - Turn your appointment alerts on or off

  • Time window - Only alert you about appointments within this window from now

  • Notification sound - Play a sound when an alert arrives

  • Desktop notifications - Show alerts from your browser, even when the portal is in another tab

  • Appointment events - Choose which events alert you: new bookings, changes, cancellations, check-ins, undone check-ins and status changes

  • Other alerts - Waitlist bookings, remote check-ins and low stock

Use Test sound and Test desktop notification to check your browser allows them. If a test does not appear, see the troubleshooting tips at the bottom of the tab.

Saving your changes

Changes are not saved until you click Save in the bar at the bottom of the page. Click Discard to undo them.

  • A dot on a tab means it has unsaved changes

  • You can switch between the Profile and Notifications tabs without losing unsaved changes; one Save saves both

  • If you try to leave the page with unsaved changes, the portal asks before you go

Need help?

Open the Help Center from the ? icon in the header, or press Shift + ? for keyboard shortcuts.

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