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Editing patient information

PHOXBook pharmacy portal (rx.phoxbook.ca): How to update patient records and contact information.

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Written by William

Opening the patient's profile

  1. Open Patients from your profile menu and go to the Patient List tab

  2. Click the patient's row, or View Profile (the eye icon)

  3. The patient's profile opens

The patient list itself has no edit action; you edit on the profile.

Editable fields

The profile has two cards, each with its own edit button:

Personal Information

  • First Name

  • Last Name

  • Date of Birth

  • Gender

  • Sex at Birth

Contact Information

  • Email

  • Phone

Making changes

Step 1: Start editing

Click the pencil icon (Edit) on the Personal Information or Contact Information card.

Step 2: Update fields

Make changes to the fields you need to update.

Step 3: Save changes

Click Save on that card.

Step 4: Confirm

The changes are saved and the patient record is updated.

Validation rules

The form checks:

  • First Name and Last Name are required, at least 2 characters each

  • Date of Birth is required and must be a valid date

  • Phone may contain 7 to 20 digits, spaces, brackets, hyphens and a leading +

  • Email is optional, but must be a valid address when entered

Cancel without saving

If you don't want to save changes:

  1. Click Cancel on the card

  2. Changes are discarded

  3. Original data remains

Need help?

Open the Help Center from the ? icon in the header, or press Shift + ? for keyboard shortcuts.

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