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Recent activities log

PHOXBook pharmacy portal (rx.phoxbook.ca): Track all actions performed in your pharmacy portal.

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Written by William

Overview

The Recent Activities section on the Dashboard shows the five most recent actions at your pharmacy in the last 24 hours. It refreshes every minute. When nothing has happened, it reads "No recent activity".

What's displayed

Each activity entry shows:

  • Date & Time: When the action occurred

  • User: Who performed the action

  • Action: What was done

  • Service: Service type

  • Description: The details, including the patient involved (if applicable)

Types of activities logged

The system tracks various actions:

  • Patient check-in - When a patient is checked in

  • Appointment completed - When service is marked complete

  • Status reverted - When a status change is undone

  • Appointment cancelled - When bookings are cancelled

  • No-show marked - When patients miss appointments

  • Appointment rescheduled - When times are changed

The full log also records changes to pharmacy settings, waitlist events, sign-ins and sign-outs, and report exports.

Using the activity log

Quick review

Glance at recent activities to:

  • See who just checked in

  • Verify your own actions

  • Track team activity

View all activities

Click View all activities to open the full Activities page (also in your Profile Menu → Activities), with:

  • Complete activity history

  • Advanced filtering options

  • Date range selection

Activity filters (full view)

On the full Activities page, filter by:

  • Category: All Categories, Appointments, Pharmacy Settings, Waitlist, User Logins, Reports & Exports

  • Subcategory: For appointments, for example New appointment booked, Completed, Checked in, No-show, Cancelled, Rescheduled or Status reverts

  • From and To: The date range

  • Associate: A specific staff member

  • Service: A specific service

  • Search: Free text

Click Export CSV to download the filtered list.

Tips

  • Review activities at the start of your shift to see what happened

  • Use the log to verify important actions were completed

  • Check the log if there are questions about patient status

Need help?

Open the Help Center with the ? icon in the header, or press Shift + ? for keyboard shortcuts.

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