How to see the shortcut list in-app
Press Shift + ? (or Shift + /) on any page after you sign in to open the Keyboard Shortcuts overlay with the full list. Press it again, or Esc, to close it. It does not open while you are typing in a field. You can also find this article from the Help Center (? icon in the header).
Available shortcuts
Shortcut | Action |
| Search by patient or appointment |
| Go to Dashboard |
| Go to Appointments |
| Go to Calendar (the pharmacy calendar) |
| Go to Patients |
| Go to Waitlist |
| Show keyboard shortcuts help |
Using shortcuts
Patient search (Ctrl + K)
Opens Find Patient or Appointment. Type a last and first name, a phone number or a booking number. To search by email, open Advanced.
This shortcut works even when you are typing in a form field.
Navigation shortcuts (Ctrl + Shift + letter)
Navigate instantly to any main section:
D for Dashboard
A for Appointments
C for Calendar (the side menu's Calendar, not the Appointments page)
P for Patients
W for Waitlist
These shortcuts are disabled while typing in text fields to avoid interference. On a Mac, use Cmd in place of Ctrl.
Note: In Chrome and Edge, Ctrl + Shift + W closes the browser window, and the portal cannot stop that. Use the side menu to open the Waitlist in those browsers. Other Ctrl + Shift combinations may also be taken by your browser.
Shortcuts help (Shift + ?)
Press Shift + ? to open the keyboard shortcuts overlay showing all available shortcuts.
Tips for efficiency
Learn Ctrl + K first — patient search is the most commonly used shortcut
Use navigation shortcuts to move between sections without clicking
Practice regularly — shortcuts become faster with use
Shortcuts not working?
If shortcuts aren't responding:
Click anywhere on the page to ensure it has focus
Check if a modal dialog is open (close it first)
Make sure you're not typing in a text input (navigation shortcuts are disabled in inputs)
Ensure your browser hasn't captured the shortcut
Shortcuts work only after you sign in, not on the sign-in page
Need help?
Press Shift + ? to see all available shortcuts, or visit the Help Center from the ? icon in the header.