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How Patients Use PharmaBook for Seamless Booking
How Patients Use PharmaBook for Seamless Booking

Here’s a step-by-step guide on how patients can make the most of the platform:

K
Written by Kristen
Updated over 3 weeks ago

Explore the Map

Upon landing on the homepage, patients can explore a map showcasing all the pharmacies available on the platform. By selecting a specific location, they gain access to detailed pharmacy information, including:

  • Operating hours

  • Available services

  • A convenient booking link


Choose a Pharmacy and Service

Once a pharmacy is selected, patients are directed to a dedicated booking page. This page highlights services such as:

  • Medication reviews

  • Minor ailments consultations

  • Vaccinations (e.g., flu shots)

For example, to book a flu shot, patients simply select the service and hit Book Appointment.


Login Made Easy

PharmaBook simplifies the login process to enhance user experience:

  • No passwords required: Patients only need their email address.

  • Secure login code: A six-digit code is sent to their email for access.

First-time users are prompted to fill in their details, including:

  • Name

  • Address

  • Health card number

This information is securely saved to their profile for future use.


Select Appointment Day and Time

Patients then select a convenient day and time for their appointment based on the pharmacy’s availability.


Complete the Pre-Appointment Questionnaire

Before confirming their booking, patients complete a pre-vaccination questionnaire. This step includes:

  • Pre-filled profile details: Information like address and health card number is auto-populated.

  • Additional health questions: Patients provide details about medical conditions or medications.

If specific conditions or medications are flagged (e.g., blood thinners), the pharmacist receives an alert to ensure safe care.


Sign and Confirm

To finalize the booking, patients electronically sign their agreement:

  • Review terms and conditions

  • Provide a digital signature

This eliminates the need for paperwork.


Manage Appointments

After booking, patients can:

  • Reschedule appointments

  • Cancel bookings

Both actions can be done directly through the platform, without requiring a phone call to the pharmacy.

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