When you want to book appointments for patients, start by heading to your Bookings tab. This is your central hub where you can:
View your current bookings
Access booking history
Manage consent forms
Review administration records
All these features are conveniently available in one place. Plus, you can download or upload these records whenever needed.
Scheduling Appointments for Returning Patients
Let’s say a patient wants to schedule another appointment—perhaps for a vaccine or a medication review. Here’s how you can do it:
Click Add Booking.
If the patient has used PharmaBook before, their information will autofill automatically.
Quickly set up their next appointment. For example, you can schedule a MedsCheck for next week with just a few clicks.
Confirm the details and finalize the booking.
Scheduling Appointments for First-Time Users
If the patient hasn’t used PharmaBook before, don’t worry. Follow these simple steps:
Click Add Booking.
Enter the patient’s:
First and last name
Email address
Date of birth
Select the service they need (e.g., vaccine, MedsCheck).
Choose the appointment time.
Hit Book to finalize the process.
You can even complete this process while speaking with the patient on the phone.
Patient Consent and Login Process
Once the booking is made:
The patient will receive an email prompting them to submit their consent form. They can complete this from the comfort of their home before the appointment.
For first-time users, the process is simple:
They’ll enter their email address and receive a one-time code to log in.
Returning patients will already know the drill and can log in seamlessly.
Bypassing Booking on PharmaBook for Patients Without an Email Address
PharmaBook requires an email address for booking, but some patients may not have one. To accommodate these patients, you can use a placeholder email and proceed with booking while ensuring all necessary patient information is captured.
Steps to Bypass Email Requirement
Enter a Placeholder Email
Use a placeholder email in the format:
[Pharmacy Name] + [Patient Name]@gmail.comEnsure the placeholder follows a consistent format so it can be easily recognized.
Fill in Patient Information
Complete all required patient details, including name, date of birth, and contact number.
Double-check the accuracy of the provided information to avoid confusion in future appointments.
Complete the Consent Form
Ensure the patient reviews and signs the consent form as required.
If digital signature is unavailable, follow your pharmacy’s standard procedure for documenting consent.
Finalize the Booking
Submit the appointment with the placeholder email.
Provide the patient with confirmation details and any additional instructions.